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Issue No. 7

Open doors

Shareable invite links, the Word add-in is back, in-app help that knows where you are, and smarter suggestion matching.

Email invitations don’t always land. Spam filters, typos, corporate firewalls: there are a dozen reasons someone might not get your invite. Now there’s a fallback that actually works.

Every invitation generates a shareable link you can copy straight from the UI. Paste it in a Slack message, a text, wherever your team actually communicates. And while we were at it, we fixed auto-join so it does what the name suggests: when someone signs up with a matching domain, they’re in. No extra steps, no confusion.

We also locked down auto-join domains. Now that sign-ups are open to everyone, we’ve blocked Gmail, Hotmail, and over 200 other public and disposable email providers from triggering auto-join. Your organisation stays yours.

Parachute invite flow

Word add-in, back in the store

The Parachute add-in for Microsoft Word is back in the Microsoft AppSource marketplace. Open a document in Word, launch the add-in, and work with Parachute without leaving your editor.

In-app help that meets you where you are

We added a help widget that pulls documentation directly from the help centre, and it’s contextual. The articles it surfaces change based on the page you’re on. Need to understand how the knowledge base works? Open help while you’re on the knowledge base page.

You can also search the full docs library and jump straight to help articles or fire off a support email, all without leaving the app.

Parachute invite flow

Smarter suggestion matching

The editor’s suggestion engine got a reliability upgrade. Matching is more precise now, which means fewer orphaned suggestions and more accurate placement, especially in longer documents with repeated phrasing.

Under the hood

  • Classifier optimisation our AI classification workflow now uses 10x fewer tokens. Same results, a fraction of the cost.
  • Simpler roles flattened the role structure and fixed a permissions bug that came with the old hierarchy.
  • Notification reliability fixed routing and a bug that created phantom notifications.
  • Email-to-thread fix older email inboxes can now use email-to-thread again.